Austria 
Belgium 
Canada 
Denmark 
Finland 
France 
Germany 
Italy 
Mexico 
Netherlands 
Norway 
Poland 
Spain 
Sweden 
United Kingdom 
USA 
Full time
Hybrid
Zeist, Netherlands
E-Commerce Manager M/F
Essity was born from the combination of two words: Essentials and Necessity. That's why well-being is at the core of our concerns.
Do you want to join a committed company and improve well-being through essential products for everyday life?
Join us!
Our mission: to develop, produce, market, and sell sustainable products and services with added value in the field of hygiene and health, to enable accessibility to hygiene for all.
In a few words, Essity is:
- A Swedish group, recognized for its expertise and committed to the hygiene and health sector.
- 36,000 employees spread across more than 150 countries.
- A culture that fosters kindness, autonomy, collaboration, and idea sharing.
- Strong and innovative brands such as Lotus, Okay, NANA, TENA, Demak’up, Tork, JOBST and Radiante.
About the Role
In this role, you will drive eCommerce B2C & B2B adoption in some of the most advanced digital healthcare markets. Your E-Commerce expertise, operational excellence, and strong cross-functional collaboration skills will boost results and elevate the customer experience, ensuring long-term success and profitable growth for the Health & Medical Business Unit in the E-Commerce landscape.
What You Will Do
Strategic Planning
- Plan & Develop a regional & local eCommerce Strategy in eCommece B2C & B2B for the Health & Medical category in eCommerce channel across countries from the region: Benelux, Scandinavia, Baltics & Canada
- Secures that E-Commerce is represented as a focus channel in business planning cycle, budget process and digital marketing plans
- Be the voice of the customer and secure distribution of Essity Portfolio across all online subchannels: Marketplaces, Category Specialists, ePharmacies, eCommerce B2B, Direct-to-Consumer, Social & Quick Commerce and Proprietary B2B Paltforms
- Map Business gaps & identify incremental business opportunities
- Propose Commercial Review (T&Cs review) & Pricing Corridors
Best-in-Class Execution
- Own Execution at some strategic & emerging customers.
- Negotiate Annual Trade Terms & Joint-Business Planning
- Influence Existing Plans & Co-Create Joint-Business Planning at Customers owned by other stakeholders
- Develop our Direct-to-Consumer Platform, Improve Profitability & Increase engagement in our Proprietary B2B Platform
- Leads content management process and ensure e-retailer specific local shopper content requirements are defined, transferred and executred at the point of sale,
- Liaise Media, Digital Marketing Teams to improve & promote customer experience
- Manage Business Forecating: Planning, Supply, Customer Service
Stakeholder Management & Collaboration
- Working with the guidance of Regional Lead to develop a robust eCommerce B2C & B2B roadmap
- Partner & Secure adoption of strategy & plans from the markets, across all level of internal audiences
- External Facing: Build and maintain strong relationships with Key Strategic online distributors
- Internal & External: Capacity to influence & Coordinate with local Sales & Marketing Teams to increase eCommerce Sales at distributors, not managed directly
- Work closely with cross-functional teams. Sales, Brand Marketing, Business Development, Customer Service, Finance, and Business Logistics to roll-out initiatives.
- Drives own networks and contributes to overall best practice sharing and networks
- Might lead, and/or coach others (including personal feedback & development)
Business Development & Opportunity Identification
- Proactively identify and prioritize new business opportunities to ensure sustained growth.
Who You Are
- Bachelor degree (preferably in Business or Marketing)
- Minimum 5 years of B2B and B2C E-Commerce experience
- Experience working in a fast-moving international (matrix) environment is a significant advantage, with the ability to influence outcomes across different layers in the organization.
- Well-developed digital marketing and online merchandising skills;
- Team player and a quick learner, you are continuously adaptive, solutions-oriented.
- Open to change and drive improvements, a real self-starter with a positive mindset
- Excellent analytical skills to drive increased online performance – mainly by using Excel, but potentially Power BI and other BI tools.
- A robust and effective communicator. Fluency in English and Dutch are required. French & Swedish is an advantage.
What We Can Offer You
Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us