HR Business Partner Consumer Goods

Full time

Hybrid

Santa Fe (Ciudad de México) , Mexico

HR Business Partner

We are looking for a dynamic and people-centered HR Business Partner to support our Corporate Offices and Sales Teams within the Consumer Goods Business Unit.

In this role, you will serve as a trusted advisor to both managers and team members—fostering a positive, inclusive workplace culture and guiding teams through key HR processes and employee matters. You will play a vital role in promoting a supportive and compliant work environment that reflects our company values and drives business success.

About the Role

The HR Business Partner plays a pivotal role in supporting and coordinating a broad range of HR programs and initiatives. Operating within established guidelines, this role collaborates closely with experienced HR professionals to ensure consistent, high-quality support across the organization.

We’re seeking individuals who embody our values—those bold enough to challenge the status quo, curious enough to explore new ideas, eager to experiment, and ready to thrive in a dynamic, fast-paced environment. At Essity, we’re committed to continuous improvement—not only in our products, but in ourselves.

What You Will Do

• Provides professional HR support to both HR colleagues and line managers across a variety of operational and administrative processes—including recruitment, learning and development, organizational design, data reporting, and compliance—ensuring alignment with HR policies, processes, and legal standards.
• Ensures all HR activities are carried out in accordance with agreed processes and policies, maintaining compliance with local labor laws and regulations.
• Acts as a trusted partner to managers and team members, offering expert guidance on assigned topics and recommending local improvements to enhance process delivery and employee experience.
• Identifies and proposes localized adaptations to harmonize and improve HR service delivery.
• Contributes actively to HR process execution, either by providing input or serving as a process team member.
• Applies and maintains relevant HR tools and systems, ensuring high data quality and reliability.
• Fosters a service-oriented culture, helping to meet and exceed service level agreements.
• Serves as the first point of contact (Tier 1) for approximately 500 employees across Corporate Offices and Sales Teams, ensuring approachable and responsive HR support.
• Manages employee relations matters, including grievances, complaints, and disciplinary actions, with empathy and professionalism.
• Oversees white-collar terminations, ensuring accurate payment control and coordinating with external legal counsel on legal matters.
• Coaches and trains white-collar operations partners on HR policies, processes, and programs to build capability and confidence.
• Keeps up to date with employment law and trends, ensuring HR practices remain current and compliant.
• Prepares and consolidate HR KPIS for monthly tracking
• Support or leads HR related projects
• Builds capability partnering with line managers, HR colleagues, and others business partners to jointly deliver business objectives and resolve issues. relationship building, employee/labor relations, etc.
• Supports the internal communication plans.
• Manages internal communication tools and programs.
• Promotes and expands of positive employee relations in the offices.
• First Backup of HR Manager

Who You Are

• Minimum of 5 years of experience in Human Resources, including roles such as HR Generalist or Personnel Administration, in commercial and business center environments in Mexico.
• 2 years prior experience in FMCG, service or pharma companies.
• Proven ability to lead change and drive organizational transformation.
• Comfortable working in a complex matrix organization with multiple stakeholders
• Skilled at managing competing priorities in a fast-paced, dynamic environment
• Demonstrates strong ethical standards and compliance, acting as a role model for integrity
• Fluent in English (written and spoken), with frequent interaction in global meetings and cross-functional teams.
• Proficient in Microsoft Excel (mid-level), especially in data analysis and budget forecasting
• Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, Organizational Development, Industrial Engineering or another related field.

Skills

• Comfortable working in ambiguous or rapidly changing environments
• Strong analytical and critical thinking skills
• Effective leadership, with strong organizational and communication abilities
• Advanced problem-solving capabilities and a proactive mindset
• Results-oriented, with a strategic and data-driven approach
• Excellent interpersonal and negotiation skills
• High emotional resilience and tolerance for pressure or frustration.

Education

• BSc in Business Administration, Psychology or related fields

What We Can Offer You

At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Collaborative and Inclusive Culture | Empowering & Engaged Leaders | Working with Powerful Purpose & Sustainable Impact | Learning and Growing in your Career | Supporting Well-being & Sustainable Working Life | Life-changing Innovations | Competitive Total rewards

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